FAQ

Frequently Asked Questions


How long does a job usually take?

    Most of our appointments are between 1 - 2 hours. This depends on the type of job, some things like large data transfers from slow computers can take much longer. We will usually do this off-site

Do you work with Mac/Apple products?

    Yes. We have experience with all types of operating systems including: Linux, Mac, Android and Windows.

Where does your in-zone end?

    Our zone is set as 25km travel from West Harbour, Auckland. This covers North to Redvale, East to Kohimarama and Mount Wellington, South to Onehunga and West to Muriwai and Bethells. Out-of-Zone locations charged at $100+gst.

What if my computer needs new parts?

    We will always conduct an initial assessment to determine the scope of the work required. We will inform you of any additional costs and gain consent before proceeding. Any parts exceeding $500 will require payment of the full cost before we can replace.

If you have any questions please, get in touch for more info.